Is Doonside on Ausgrid or Endeavour Energy?
Doonside is on the Endeavour Energy network. Endeavour Energy's 24/7 fault line is 131 003. Work on your service line, point of attachment, consumer mains or metering must be done by an accredited Level 2 electrician, and we're accredited with both Endeavour Energy and Ausgrid.
Do you cover Doonside for emergencies?
Yes. We cover Doonside and the rest of Blacktown 24/7 for emergencies such as lines down, storm damage and loss of supply. Call 02 8107 9999.
I've got a defect notice in Doonside. What do I do?
Send us a photo of the notice. We'll explain what it means, quote the repair, do the work to the NSW Service and Installation Rules and notify Endeavour Energy when it's complete, so the notice is closed off before the deadline.
Is three phase available in Doonside?
Most streets have three-phase low-voltage mains available, and Endeavour Energy confirms availability during the application. We handle the application, the new service and the meter change.
How do I get rid of the overhead power line at my Doonside property?
Convert it to underground. We design the route from the Endeavour Energy pole or pillar to your meter box, handle the trenching, cabling and paperwork, and remove the old overhead service.
We're building in Doonside. When do we need a Level 2 electrician?
At three stages: a disconnection before demolition, a temporary builders supply during construction, and the permanent connection and metering at the end. Booking early avoids delays at handover.
