Is Shellharbour on Ausgrid or Endeavour Energy?
Shellharbour is on the Endeavour Energy network. Endeavour Energy's 24/7 fault line is 131 003. Work on your service line, point of attachment, consumer mains or metering must be done by an accredited Level 2 electrician, and we're accredited with both Endeavour Energy and Ausgrid.
Do you cover Shellharbour for emergencies?
Yes. We cover Shellharbour and the rest of the Illawarra 24/7 for emergencies such as lines down, storm damage and loss of supply. Call 02 8107 9999.
I've got a defect notice in Shellharbour. What do I do?
Send us a photo of the notice. We'll explain what it means, quote the repair, do the work to the NSW Service and Installation Rules and notify Endeavour Energy when it's complete, so the notice is closed off before the deadline.
Is three phase available in Shellharbour?
Most streets have three-phase low-voltage mains available, and Endeavour Energy confirms availability during the application. We handle the application, the new service and the meter change.
Can my overhead service in Shellharbour be put underground?
Usually, yes. We design the route from the Endeavour Energy pole or pillar to your meter box, handle the trenching, cabling and paperwork, and remove the old overhead service.
We're building in Shellharbour. When do we need a Level 2 electrician?
At three stages: a disconnection before demolition, a temporary builders supply during construction, and the permanent connection and metering at the end. Booking early avoids delays at handover.
