Is Ryde on Ausgrid or Endeavour Energy?
Ryde is on the Ausgrid network. Ausgrid's 24/7 fault line is 13 13 88. Work on your service line, point of attachment, consumer mains or metering must be done by an accredited Level 2 electrician, and we're accredited with both Ausgrid and Endeavour Energy.
Do you cover Ryde for emergencies?
Yes. We cover all of Ryde 24/7 for emergencies such as lines down, storm damage and loss of supply. Call 02 8107 9999.
I've got a defect notice in Ryde. What do I do?
Send us a photo of the notice. We'll explain what it means, quote the repair, do the work to the NSW Service and Installation Rules and notify Ausgrid when it's complete, so the notice is closed off before the deadline.
Can I upgrade to three phase in Ryde?
In most cases, yes. We assess your load, apply to Ausgrid for approval, then install the three-phase service and coordinate the meter change. It suits EV chargers, ducted air, pools and larger solar and battery systems.
How do I get rid of the overhead power line at my Ryde property?
Convert it to underground. We design the route from the Ausgrid pole or pillar to your meter box, handle the trenching, cabling and paperwork, and remove the old overhead service.
We're building in Ryde. When do we need a Level 2 electrician?
At three stages: a disconnection before demolition, a temporary builders supply during construction, and the permanent connection and metering at the end. Booking early avoids delays at handover.
