Is Helensburgh on Ausgrid or Endeavour Energy?
Helensburgh is on the Endeavour Energy network. Endeavour Energy's 24/7 fault line is 131 003. Work on your service line, point of attachment, consumer mains or metering must be done by an accredited Level 2 electrician, and we're accredited with both Endeavour Energy and Ausgrid.
How quickly can a Level 2 electrician get to Helensburgh?
For emergencies we run 24/7 across Helensburgh and the rest of the Illawarra, and we prioritise lines down, no power and safety issues. Planned work is booked around your timeline and the network's requirements. Call 02 8107 9999.
I've got a defect notice in Helensburgh. What do I do?
Send us a photo of the notice. We'll explain what it means, quote the repair, do the work to the NSW Service and Installation Rules and notify Endeavour Energy when it's complete, so the notice is closed off before the deadline.
Is three phase available in Helensburgh?
Most streets have three-phase low-voltage mains available, and Endeavour Energy confirms availability during the application. We handle the application, the new service and the meter change.
Can my overhead service in Helensburgh be put underground?
Usually, yes. We design the route from the Endeavour Energy pole or pillar to your meter box, handle the trenching, cabling and paperwork, and remove the old overhead service.
Do you install new connections for granny flats and duplexes in Helensburgh?
Yes. We handle connection applications, new services and separate metering, coordinating with Endeavour Energy so power doesn't hold up your occupation certificate.
