Is Menai on Ausgrid or Endeavour Energy?
Menai is on the Ausgrid network. Ausgrid's 24/7 fault line is 13 13 88. Work on your service line, point of attachment, consumer mains or metering must be done by an accredited Level 2 electrician, and we're accredited with both Ausgrid and Endeavour Energy.
Do you cover Menai for emergencies?
Yes. We cover Menai and the rest of the Sutherland Shire 24/7 for emergencies such as lines down, storm damage and loss of supply. Call 02 8107 9999.
I've got a defect notice in Menai. What do I do?
Send us a photo of the notice. We'll explain what it means, quote the repair, do the work to the NSW Service and Installation Rules and notify Ausgrid when it's complete, so the notice is closed off before the deadline.
Is three phase available in Menai?
Most streets have three-phase low-voltage mains available, and Ausgrid confirms availability during the application. We handle the application, the new service and the meter change.
Can my overhead service in Menai be put underground?
Usually, yes. We design the route from the Ausgrid pole or pillar to your meter box, handle the trenching, cabling and paperwork, and remove the old overhead service.
Do you install new connections for granny flats and duplexes in Menai?
Yes. We handle connection applications, new services and separate metering, coordinating with Ausgrid so power doesn't hold up your occupation certificate.
