Is Castle Hill on Ausgrid or Endeavour Energy?
Castle Hill is on the Endeavour Energy network. Endeavour Energy's 24/7 fault line is 131 003. Work on your service line, point of attachment, consumer mains or metering must be done by an accredited Level 2 electrician, and we're accredited with both Endeavour Energy and Ausgrid.
Do you cover Castle Hill for emergencies?
Yes. We cover Castle Hill and the rest of the Hills District 24/7 for emergencies such as lines down, storm damage and loss of supply. Call 02 8107 9999.
I've got a defect notice in Castle Hill. What do I do?
Send us a photo of the notice. We'll explain what it means, quote the repair, do the work to the NSW Service and Installation Rules and notify Endeavour Energy when it's complete, so the notice is closed off before the deadline.
Can I upgrade to three phase in Castle Hill?
In most cases, yes. We assess your load, apply to Endeavour Energy for approval, then install the three-phase service and coordinate the meter change. It suits EV chargers, ducted air, pools and larger solar and battery systems.
How do I get rid of the overhead power line at my Castle Hill property?
Convert it to underground. We design the route from the Endeavour Energy pole or pillar to your meter box, handle the trenching, cabling and paperwork, and remove the old overhead service.
We're building in Castle Hill. When do we need a Level 2 electrician?
At three stages: a disconnection before demolition, a temporary builders supply during construction, and the permanent connection and metering at the end. Booking early avoids delays at handover.
